Privacy Policy

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Last updated: 6th April 2025.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our life coaching services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, postal address.
• Health and Lifestyle Information: Information relevant to your coaching sessions such as health, personal goals, and any other information you provide for the purpose of life coaching.
• Session Notes: Notes and records from life coaching sessions, including email correspondence, session summaries, and feedback.

We use the information we collect in the following ways:

• To provide and improve our life coaching services.
• To communicate with you regarding your sessions, appointments, and any updates to services.
• To send you relevant information about your personal development or any changes to our services.
• To comply with legal obligations, as necessary.

We take the security of your personal information seriously. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect from you. These measures include encrypted data storage and restricted access to your personal data.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. If you decide to stop using our services, we will retain your personal information for a reasonable period or as required by law, after which it will be securely deleted.

We do not share your personal information with third parties except in the following circumstances:

• With your consent, if necessary for the delivery of services.
• If required by law, such as to comply with a legal obligation or to protect the rights and safety of our business and clients.
• Your personal details may be shared with relevant authorities or organizations if there is a safeguarding concern, in order to protect your safety or the safety of others, as required by law or regulation.

under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR):

• Access: You can request access to the personal data we hold about you.
• Correction: You can request the correction of any inaccurate personal data we hold.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Restriction: You can request the restriction of processing of your personal data.
• Portability: You can request a copy of your personal data in a commonly used electronic format.
• Objection: You can object to certain types of processing, such as direct marketing.

To exercise any of these rights, please contact us using the details below.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If you have any questions or concerns regarding this Privacy Policy or our data practices, or if you would like to exercise your rights, please contact us at: info@dplifecoach.co.uk.

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